Privacy Policy

Effective Date: January 2026

At Millpond Winter Lodge, we are devoted to providing a peaceful retreat. Part of ensuring your peace of mind involves protecting your personal information. This document outlines how we collect, use, and secure your details when you arrange a stay or book winter activities by our frozen lake.

Information Collection

We gather necessary details to ensure your accommodation and experiences are seamlessly prepared. This may include your name, email address, telephone number, and payment information when you make a reservation. If you sign up for specific pursuits, such as our ice fishing sessions, we may also request relevant experience levels or health and safety considerations to guarantee a secure environment.

Use of Your Information

The details you provide are utilized strictly to facilitate your stay and improve our services. Specifically, we use your information to:

  • Process reservations and issue confirmations.
  • Communicate important updates regarding your lodge accommodation or scheduled lake activities.
  • Address any inquiries or special requests you may have prior to arrival.
  • Maintain internal records for accounting and legal compliance.

Data Security and Retention

We treat your data with the utmost care, utilizing modern security measures to prevent unauthorized access. Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. We do not sell or lease your personal details to third parties.

Your Rights

You maintain the right to request access to the personal data we hold about you. Furthermore, you may request corrections to any inaccurate information or ask for your details to be removed from our systems, subject to certain legal obligations.

Contacting Us

If you have any questions or concerns regarding this policy or how we handle your data, please reach out to our team. We are always happy to assist.